FAQ

Q: What is the lead time for the machine?
A: Signum can provide different kinds of processing and packaging machinery. We can also provide consumptive material according to clients request. Normally, we need 30 days for the production before shipment. For inspection,we will inform our customer 7 days in advance.

Q: How Signum Guarantee the Quality?
A: Signum will study the requirements from clients and design the solution for approval. Each requirement is stated on the contract and strictly inspected. We will provide on-process and finish inspection reports.

Q: What is Signum's Payment Terms?
A: Signum Accepts many types of payment terms such as Letter of Credit(L/C), TT, D/A, D/P. Normally, we require 30% deposit as down payment as the beginning. For Clients cooperated for more than one year, we will lower down the deposit accordingly.

Q: How I can communicate with Signum?
A: Signum can be contacted by Telephone, Fax, Email, Mobile. Your Email will be replied in 12 hours. In 24 hours, we will provide you with the detailed solution.
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